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Vance Hunt
has provided home-user help desk style support for his consulting company for over 6 years. Making his home in beautiful Southern California, Vance provides general computer Q&A for users via his weekly column.
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 | Friday, December 08, 2006 |
| Another reason to *think* about switching to GMail. |
| By Vance Hunt |
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I use Outlook 2003 for all my POP3 email accounts. Sometimes when I am traveling, Outlook will display the "Receiving message # of #", get to the highest number (or close to it), then just sit there. If I cancel the action and try again, it downloads all the emails it already downloaded again.
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A slow connection or on a connection that disconnects a lot (and this can be
dial-up, wireless, when you're VPNing somewhere, etc) can result in Outlook not
communicating correctly with the host POP3 email server. If Outlook was
unable to successfully tell the email server that it downloaded the messages,
then those messages are not removed from the server and you get them again on
the next time a send/receive action is performed.
I rarely see this when you are downloading just a few emails, but when its
been a while and Outlook is pulling 500 emails (498 of them being spam is often
my case) the trouble can occur. Outlook allows you to check for emails
from all your accounts at once, in groups your define, or individually. If
you have more than one account and you're experiencing the issue, I suggest that
you perform a receive action on each account individually by pressing the down
arrow to the right on Send/Receive toolbar button, hover over each account, then
select inbox from the fly-out menu.
If you do discover that the problem is with just one of the account, and you
can access that account via a web interface, I suggest you clean out the
messages via the web first and then try the download again.
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I'm preparing an application for deployment to my users via SMS using Wise
for Windows Installer. The application is a minor upgrade to an
application already deployed and I would like to use the Upgrade feature to have
the Windows Installer automatically uninstall the prior version before
installing the new version. It says it is uninstalling the old version,
but when the installation is done, the old version is still there.
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When using the Windows Installer Upgrade feature in WfWI, by default the old
applications are removed after the new application has been installed.
This is to allow you migrate settings, etc. The problem you're seeing is
when the application you are installing installs into the same directory as the
application you are removing. As you're GUID code is different than the
one used to install the previous version, the Windows Installer does not
consider it to be the same application and therefore does not provide you with
the Reinstall / Repair / Uninstall dialog. Because the new application is
installing the same files (just different versions), it skips any file it
already finds on the local system in the same location. At the end, when
it performs the removal of the old version, no files that are part of the
primary install are removed, leaving you with the old files now associated with
the new install.
If
you are going to go with the upgrade route instead of the Reinstall/Repair route
(both have their advantages), you need to change when the installer removes
existing versions. Different versions of Wise for Windows Installer have
different ways to get to this, but you need to go to the MSI Script section, and
edit the installation sequence under the Execute Immediate section. Look
for the
RemoveExistingProducts line item towards the bottom and move it up the list,
no higher than the InstallValidate line item.
This will result in the old version being uninstalled first, then the new
version being installed. Because the files from the old version are not
present any longer, the new files will be placed as expected.
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